personalization - Caroline Lozano
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    Blog,  Digital Marketing

    Personalization and Why It Matters in Digital Marketing

    Personalization is a highly effective tool that enhances digital marketing campaigns in many ways. And there’s no secret reason why. According to Segment, as many as 71% of customers feel frustrated when their shopping experience is irrelevant or distanced. In a similar study, SmarterHQ found that 70% of millennials hate it when emails they receive from brands are impersonal or not tailored to their needs. Now, more than ever, consumers are expecting a heightened level of personalization, especially since they’re surrounded by it every single day. In fact, customers don’t just expect it—they value it and that’s reflected in many companies that use personalization in their digital marketing efforts.  …